Michael Cody Rodefer MICHAEL CODY RODEFER

I designed and built an automated security-deprovisioning system for ctcLink, the PeopleSoft ERP shared across Washington's 34 community and technical colleges, spanning all three pillars: HCM, Finance, and Campus Solutions, including Campus Solutions SACR row-level security, grants security, and procurement authorizations. I automated the deterministic steps and deliberately gated the high-consequence ones behind human review, automating what was safe and keeping a person where judgment was required.

I led the modernization of roughly 3,000 endpoints from legacy SCCM to a unified Intune platform, standardizing configuration, compliance, and application delivery across the college. I built the rollout on device-based self-deploying enrollment and staged it in rings for a controlled transition, and I folded BitLocker in at scale so a lost device stays a hardware matter rather than a data exposure. The support technicians were trained ahead of deployment and own device targeting today, leaving the college with a capability it keeps.

I led the college's migration to Microsoft Teams telephony as both project lead and technical lead, standing up the Session Border Controller and Direct Routing and building the call queues and pickup groups in Microsoft 365 through PowerShell, alongside Zoom Rooms and Teams Rooms builds for classrooms and conference spaces. I carried both the plan and the plumbing, and the college's phones run on Teams now.

I am the college's Tier-4 escalation engineer for Canvas, and I onboard and train new Canvas administrators. Working with a business analyst, I redesigned Canvas issue triage so instructor problems route correctly on first touch, bringing misroutes down and keeping upper-tier tickets from aging. The college is left with a triage path that sends issues where they belong on its own.

I partnered with production and maintenance teams to deliver a centralized, networked system for PLC backups and remote deployment, paired with automated 2D imagers that read part marks directly in place of manual entry. Deployments that once required a technician on the floor now complete remotely in minutes, and preventing a single mislabel is worth roughly ten thousand dollars. The work paid for itself within the fiscal year and left the floor teams with a supported system they continue to run.